Effective Date: December 27, 2024
At CozyClay, your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (cozyclay.in) or interact with our services. By using our website, you agree to the terms outlined below.
1. Information We Collect
We collect personal information to provide and improve our services. The types of information we collect include:
A. Information You Provide:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely by third-party providers)
B. Automatically Collected Information:
- IP address
- Browser type and version
- Pages visited and time spent
- Cookies and tracking technologies (see Section 6)
C. Third-Party Sources:
- Social media accounts, if you engage with us through platforms like Facebook or Instagram.
2. How We Use Your Information
We use the information collected to:
- Process and deliver your orders
- Provide customer support
- Send updates, promotional emails, and special offers (you can opt-out anytime)
- Improve our website’s functionality and user experience
- Detect and prevent fraud and unauthorized access
3. Sharing Your Information
We value your trust and only share your information as necessary, including:
- Service Providers: Payment processors (e.g., Paytm, phonepay, etc), shipping companies, and analytics tools (e.g., Google Analytics).
- Legal Obligations: To comply with applicable laws, regulations, or enforceable governmental requests.
- Business Transfers: Your information may be transferred if CozyClay is involved in a merger, acquisition, or sale.
We do not sell or rent your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your data:
- SSL encryption for secure data transmission
- Regular monitoring of our website for vulnerabilities
- Restricted access to personal information
While we take every precaution, no online system can be 100% secure.
5. Your Rights
You have the following rights regarding your data:
- Access and Correction: Request a copy of your data or correct inaccuracies.
- Deletion: Request the deletion of your personal information (subject to legal obligations).
- Data Portability: Receive your data in a structured, machine-readable format.
- Opt-Out: Unsubscribe from marketing emails or disable cookies.
To exercise these rights, contact us at shop@cozyclay.in.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience:
- Essential Cookies: Enable website functionality.
- Analytics Cookies: Monitor site performance (e.g., Google Analytics).
- Marketing Cookies: Personalize ads and promotions.
You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.
8. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Effective Date” will be revised. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please get in touch with us:
- Email: shop@cozyclay.in
Thank you for trusting CozyClay. Your privacy matters to us